How do I send my cases to York?
• Within Connecticut, call us for a pickup at (800) 345-7760.
• Outside Connecticut, we provide prepaid labels to ship your cases,
and we charge only $6 when we return your work.
We can fax or email your first label to you. Please call us for more information
• If you are sending a digital scan, our ID numbers are as follows:
Lava COS (#100233)
Cadent iTero (#13150)
Sirona/CEREC Connect (select York Dental Lab, Branford, CT)
I need to discuss a case with a technician.
• Fixed: Ask for Vinni.
• Removable: Ask for John Penner, Ext. 209.
• Implants: Ask for Ben, Ext. 202.
• Implant parts: Ask for April, Ext. 213.
I would like to schedule a technician in my office for assistance with an anterior ceramic or implant case, or for a Lunch & Learn.
• Ask for Amina, Ext. 218. Your first chairside visit is complimentary. Lunch & Learns are complimentary.
I would like to email photographs for my cases.
• Send them to:
I need to send a patient to the lab for a custom shade.
• Ask for Jodi or Mia to schedule your patient at the lab.
I have a question about my billing statement.
• Ask for Kathy, Ext. 201.
I would like a technician to make a presentation to my study group or component district.
• Please call your sales representative directly.